Calculate in Word Privacy Policy

 

Calculate in Word is developed by Orange Dynamite. Orange Dynamite respects the privacy of our customers, business partners and other visitors to our Website or Add-in who may choose to provide Personal Information (as defined below) and are committed to respect their privacy. We recognize the need for appropriate protections and management of Personal Information that you provide to us. This Privacy Policy applies to all information collected about you by Orange Dynamite, regardless of how it is collected or stored. This policy covers the types of information collected, how your information may be used, whom the information may be shared, and how your information is protected.

Except as otherwise noted in this Privacy Policy, Orange Dynamite is a data controller (as that term is used under the EU General Data Protection Regulation (“GDPR”)), which means that we decide how and why the information you provide to us is processed. This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of your information, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make.

What information do we collect?

 

When using our Add-in as a customer (with a valid subscription other than a free evaluation license), we do not automatically collect any personal data at all. No users’ first name, no last name, no email, no phone number, etc. The only exception is the users’ object ID that we temporarily store in our application telemetry (in Microsoft Azure Application Insights) for support reasons. This data gets auto-deleted after 90 days. Based on the users’ object ID, we, as Orange Dynamite, can NOT identify the users. We can NOT link the Object ID to any name, email, phone, etc.

We may collect information about you directly from you, from third parties, and automatically through your use of other services.

When registering on our site (including subscribing to our newsletter, register for an event, respond to a survey or fill out a form, communication with us via email) or using our Add-ins via the sign-in process, we may collect individually identifiable information, namely information that identifies an individual or with reasonable effort identify an individual (“Personal Information”), such as your name, address, telephone number, email address, IP address, and contact preferences. Personal Information collected online may be supplemented with information you provide to us through other services and sources, as well as other data collection methods.

We do not require that customers, partners, or other visitors to our site provide us with Personal Information and you may visit our site anonymously. In this case, we do not collect Personal Information when you visit our site unless you choose to provide it to us (except for certain IP analysis, conducted by 3rdparty analytical services– see link to their privacy policy below). The decision to provide Personal Information is voluntary and you may withdraw your consent at any time by contacting us here. However, if you do not provide the Personal Information requested, you may not be able to proceed with the activity or receive the benefit for which the Personal Information is being requested (including, without limitation, the support services). Additionally, after you register to our site, we will be able to backtrack your activity on our site even before you registered (if you did not register, that information will remain anonymous to us).

What information we do not collect?

 

We do not collect information regarding your data stored in for instance your SharePoint Online, Microsoft Teams, OneDrive, OneDrive for Business, Dynamics CRM etc. Additionally, the architecture of our Add-in is constructed in a way that your data never gets transferred via any of our Orange Dynamite servers or services.

We also do not collect any personal user data (except for the user’s object ID for support reasons only) for licensed customers when interacting with the Add-In. This way we make sure that no GDPR relevant data of your users is ever stored on any of our servers or services.

How we use the information we collect?

 

Any information we collect from you may be used in any of the following ways:

To provide our Products and Services to you, to communicate with you about your use of our Products and Services, to respond to your inquiries, to fulfill your orders, and for other customer service purposes.

Your Personal Information will not be sold, exchanged, transferred, or given to any company outside Orange Dynamite or our trusted third-party service providers for any reason whatsoever, without your consent, other than for the express purpose of delivering the product(s) or service requested, and as otherwise explicitly set forth herein.

We may send periodic informational or promotional content. However, you can always unsubscribe or choose not to receive promotional information from us by following the specific instructions in the email you receive or by notifying us via the appropriate method below. It may take a reasonable period of time to process your request, no longer than 30 days for direct mail and telephone promotions and 10 business days for email promotions.

• Your information helps us to respond more effectively to your customer service requests and support needs.
• We continually strive to improve our site offerings based on the information and feedback we receive from you.
• To perform research, technical diagnostics and analytics with regards to the website and our Add-in.
• Controls from some analytics service providers to opt out of data collection through web beacons.

We will provide you with access to your information when reasonable, or in accordance with relevant laws, the opportunity to change your information. To protect your privacy and security, we will take steps to verify your identity before granting access or making changes to your data. Requests to delete Personal Information are subject to any applicable legal and ethical reporting or document retention obligations. To access and/or correct information, you can notify us via the appropriate method below.

With whom do we share the information we collect?

 

Since we operate globally, it may be necessary to transfer, store and process Personal Information in any country in which we or our affiliates (especially Microsoft), subsidiaries or service providers maintain facilities. The data protection and other laws of these countries may not be as comprehensive as those in the European Union − in these instances we will take steps to ensure that a similar level of protection is given to Personal Information. You hereby consent to the transfer of your Personal Information to countries outside the European Union.

We do not sell, trade or otherwise transfer Personal Information to outside parties (except to the third parties with whom we have contracted to provide services to us, as detailed in the section below).

We use third parties, such as cookies and trackers, to compile aggregate data about site/app traffic and site/app interaction for marketing and targeting purposes, to assist us in better understanding our site/app visitors/users so that we can offer better site experiences and tools in the future. These service providers are not permitted to use the information collected on our behalf except for the purpose of providing the services to us. Some of the servers of these third parties may be located outside of the European Union.  |

In most cases, we will not receive the information these third parties collect but only receive the analysis or results that we requested, and the sole holders of the collected information are the third parties. Below you can find the links to the privacy policies of the third parties we currently use. This list is reviewed and updated periodically.

Microsoft  |  Google  |  Zoho  |  PipeDrive  |  Elev.io  |  SendinBlue  |  LinkedIn  |  Missive  |  Paypal  |  Stripe

Also, we may release your Personal Information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property, or safety.

How long do we retain Personal Information?

 

At any time, you may request to view, change or delete your Personal Information by filling out this form.

Due to the possibility of long sales cycles, one never knows when a potential client will re-engage with Orange Dynamite and having the background and history of the contracting party will assist Orange Dynamite in providing a better service. Therefore, please note that unless you instruct us otherwise, we retain Personal Information we collect for as long as needed to provide our services and to comply with our legal obligations, resolve disputes and enforce our agreements.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

How do we safeguard and transfer your information?

 

We are committed to use our reasonable efforts, in accordance with market best practices, to ensure the security, confidentially and integrity of the Personal Information you choose to provide us. Access to the Personal Information is based on the ‘least to know’ concept together with role-based access control systems, ensuring only authorized access to the Personal Information. To protect the privacy of any Personal Information you may have provided, we are using data hosts who implement market best practice security measures. Although we take steps to safeguard such information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent such access.

Does the Add-in send information over the internet?

 

While working with the Add-in the formulae in the document are sent to a secured server for processing. After the processing the formulae are sent back to the users document. Nothing from the users document will be stored on our servers, or will be read or seen by Orange Dynamite or is affiliates

What are your rights?

 

You may contact us here any time and request:

• To view, delete, change or update any personal data relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected)
• To opt out of such communications by following the opt-out instructions contained in the email. If you opt out of receiving emails about recommendations or other information, we think may interest you, we may still send you emails about your account or any Products and you have requested or received from us.
• If you wish to raise a complaint on how we have handled your Personal Information, you can contact us as set forth below.

Contacting Us

 

If there are any questions regarding this Privacy Policy or the information that we collect about you, or if you feel that your privacy was treated not in accordance with this Privacy Policy, you may contact us here.

If you have a technical or general support question, please visit our support page here.

To find the Calculate in Word subsidiary in your country or region, check out our about page here.

If you wish to contact us, please visit our support page here.

Updates or amendments to the Privacy Policy

 

This Policy is current as of the last updated date set forth below. We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on the website. We encourage you to review this Privacy Policy regularly for any changes. If the scope of personal data collection is expanded beyond what is already defined in this policy, Orange Dynamite will inform all customers of this upcoming change with reasonable lead time.

Last updated: August, 2022.